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2.1

I signed up for an online account. I wanted to view my bill and mail off a payment.

If you sign up you CANNOT see your bill unless you also agree to paperless billing which I do not want. Furthermore, even if you DO sign up for paperless billing, you CANNOT USE YOUR CHECKING ACCOUNT TO PAY YOUR BILL. Huh? HORRIBLE CUSTOMER SERVICE.

And I have to put 100 words here? Geez, I guess I will just keep writing the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the until I can post.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

NiCor Gas Cons: Horrible website requiring you sign up for paperless.

Location: 1011 Wiley Rd, Schaumburg, IL 60173, USA

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