Contact NiCor Gas Customer Service

To contact the company corporate office, use the following mailing address: PO Box 4569 Atlanta, GA 30302-4569. You can mail your concerns, complaints, and compliments to this address. It can also be used for official notices and requests.

You can find all the NiCor office locations on their website. Scroll the main page till you see the Payment Options section. Click the Find the Right Payment Options button and look for the In-Person payment method column. Click See Payment Locations to find the list of all company offices. You can also find the contact numbers for these offices to help you reach their agents faster.

The NiCor Gas customer service hours are Monday through Friday from 7 a.m. to 7 p.m. ET. The NiCor Gas business hours can change during holidays. However, the same customer care number can be used for emergency issues 24/7. You can call their hotline anytime, day or night if you smell the gas odor or suspect a leak. In this case, you should remember to report the emergency to 911 first.

You can also reach the company representatives via social media. The Facebook page is monitored for messages Monday through Friday from 8 a.m. to 5:30 p.m. ET.