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Summary of NiCor Gas Customer Service Calls

267 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
03:32 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact NiCor Gas to Ask about:

Payments and Charges:

  • “My bill”
  • “Error online bill pay”
  • “Bill amout for 79471”

Staff:

  • “No service”
  • “Start new service”
  • “Transfer service”

Request for Information:

  • “To check my bill”

Return/ Replace:

  • “Change address”

Account:

  • “Account number”
  • “Transfer account”
  • “Add an account”

Activation/ Cancellation:

  • “Cancel enrolled programs”
  • “Cancel”

Other:

  • “New”
  • “We need gas”
  • “Meter”

NiCor Gas Rating Stats

2.6 out of 5 stars
based on 12 reviews
See all 32 reviews

Rating stats

  1. 3 reviews
  2. 4 reviews
  3. 1 review
  4. 3 reviews
  5. 1 review

About NiCor Gas

Top 5 Likes about NiCor Gas

Guess i can turn my damn stove on, Fixed gas leak

Top 5 Dislikes about NiCor Gas

Literally everything, Horrible website requiring you sign up for paperless

Summary

Nicor Gas has been a part of the fabric of the communities in northern Illinois and the Chicago suburbs for five decades. The corporation's largest subsidiary, Nicor Gas, was founded in 1954 as Northern Illinois Gas and today is one of the largest natural gas distribution companies in the country, serving more than two million customers in 643 communities. Nicor Gas operates a network of more than 34,000 miles of pipelines, connected to the largest underground storage facilities in the country. Nicor's second largest subsidiary is Tropical Shipping, a containerized shipping business serving the Bahamas and Caribbean regions. Nicor also owns and has equity interest in several unregulated energy-related businesses including: Nicor Services, Nicor Advanced Energy, Nicor Solutions and Nicor Enerchange.

NiCor Gas reviews and complaints

NiCor Gas is ranked 29 out of 843 in Utility category

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NiCor Gas Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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