Contact NiCor Gas Customer Service
NiCor Gas Phone Numbers and Emails
Toll-Free Number:
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(888) 642-6748
Customer Service:
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(630) 428-4246
Media:
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(630) 388-3737Jennifer Golz
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(331) 222-8716Jennifer Golz
NiCor Gas Emails:
NiCor Gas Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
NiCor Gas Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call NiCor Gas is 8886426748. 78% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as NiCor Gas may ask you for the following information to identify you as a customer: phone number, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
NiCor Gas Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call NiCor Gas is 8886426748. 78% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as NiCor Gas may ask you for the following information to identify you as a customer: phone number, address or zip code or email.
People call NiCor Gas mainly because of staff, request for information, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact NiCor Gas is customercare@nicorgas.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
NiCor Gas Website:
NiCor Gas Help Center:
Corporate Office Address:
How Good is NiCor Gas's Customer Service?
Summary of NiCor Gas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NiCor Gas?
Payments and Charges Question:
- “Make a payment”
- “Bill amount”
- “I can't get through to Nicor gas thy keep hanging up on me so I can pay my bill”
Staff Question:
- “Stop service”
- “End service”
- “Start service”
Request for Information Question:
- “Check on recent payment”
- “To check my bill”
- “Speak to representative”
Product/ Service Question:
- “Reconnect”
- “Disconnect service, I moved July 10th”
- “Gas leak outside”
Account Question:
- “Balance”
- “Update account information”
- “Can't access my Nicor account possible rebate.”
Return/ Replace Question:
- “Change my card so I can pay my bill”
- “Need to change date to stop service”
- “Change address”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel service”
- “Activate account”
Shipping and Delivery Question:
- “Haven't received a bill”
- “Did not get bill”
- “Not received $50 gift card”
Website/ Application Question:
- “Installing a backup generator need a bigger gas meter”
Cards Question:
- “Change my credit card with auto pay”
Refund Question:
- “Refund”
Other Question:
- “Turn on gas”
- “Smelling gas in my apt.”
- “Transfer”
Compare NiCor Gas Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.