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It used to be Nicor provide service and customer pays Nicor for the service. Not any more. Now there is an "imaginative" scheme to charge more for the same service. Customer can now pay his/her Nicor bill via Western Union only and $3 extra fee. It is like you take...
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Anonymous
Anonymous

Shameless!!!

Anonymous
Anonymous

Could be the start of an alarming trend. Imagine if all your bills suddenly are now around $3 per month to pay. My guess is Western Union gives some kind of kick back to Nic...

#807131
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Nicor Gas Meter Reading Review

Nicor sucks I want to stop service but they can't get anyone over there to read a meter for another week so I'm not living there but I have to pay the gas there for someone else. Find it hard to believe that nobody can swing by and get a meter reading for a whole 10 seconds. Bunch a freekin idiots. High pay and less work huh. I see how it I.
#743111
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I was sold the sewer repair plan, for a monthly fee $9.95. finally when my sewer was blocked, it took them 24 hours to send someone and I was charged $250, since their fine print says that sewer was only covered up to 100 feet. normally in my area you can get this...
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Anonymous
Anonymous

Their warranty service is absolutely useless. They basically don't cover any repair, if you read the fine print.

PivotalHomeSolutions
PivotalHomeSolutions

Thank you for taking the time to reach out to us. If you would like us to address your questions or investigate your situation, please feel free to give us a call at 888-414-2...

#484752
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Nicor Gas has absolutely NO understanding the the phrase Customer Service. I am a customer that pays their bill on time every month, which i'm sure they have plenty who don't. I know I used to be one. So boy was I shocked this morning when I realized that our gas...
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Anonymous
ontothem

nicor does suck- every winter same story - they supposedly read meters every other month- then come march and you get a bill that's triple the average for the last 3 months- c...

nikalseyn
nikalseyn

Contact your state's regulatory agency for utilities. You should find a link at the state of Illinois website. Either file a complaint or, better yet, call them so you can exp...

#451423
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I was told NiCor would be at my home between 8 a.m. to 5 p.m. Which is acceptable, gas is extremely important to provide necessary living functions. So 4:45 p.m. comes around and I become concerned. When I call to see what's going on, I was told he came at 10 a.m.,...
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#418451
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We moved out of our old apartment at the beginning of March, and into our new place. We took the rest of the month to clean up and make sure the apartment was clean so that could get our deposit back. I waited to turn off our utilities since I still had keys to the...
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#393532
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Nicor came to work at my house today and I had to leave for a doctor's appt. They told me to call the number on the blue tag to have someone come and reconnect my gas and they would be here within one hour. I waited for 2 hours and 15 minutes and called them to...
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Anonymous
Darryl A. Cotton

After 23 years of loyal (forced) payment to Nicor, I feel I (or we the consumer) are being punished for service disconnection! For the first time in 2.5 decades, I recently ha...

#260518
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Nicor gas has a collection agency calling my 86 year old mother 4 times a day, every day, but wont tell me what the calls are for. She doesnt owe them anything and they confirm that she owes nothing. They have sent her on a wild goose chase but wont stop the calls....
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Anonymous
Gas Slayer

The Fair Credit Reporting Act prevents them from talking to you. You need a simple Limited Power of Attorney that states you can deal with this account on her behalf. Get it...

#244993
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I just wanted to comment on the efficiency of Nicor's "Credit Assistance" service. I received a notice of pending disconnection on Monday, called the credit assistance line the same day and just today received a call back from a "supervisor" named Amanda. I have not...
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Anonymous
Anonymous

Nicor has the worst service I've ever seen. I own a small building. One of my tenants moved out two weeks ago. I still can't get the gas turned back on because every time I ta...

Anonymous
janet

the last apartment I lived in, I was not receiving bills from NICOR. I called several times to tell them this but they stated they were sending the bills. Still never receiv...

#191459
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I feel so *** admitting to this problem. I believe I have been bilked by Nicor. My husband enrolled in a lock plan a few years ago. I knew they had bad press and felt we over paid. When I received a letter that we have been adjusted down in billing do to our energy...
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#176584
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